[Datadog] [No data on {hostname:internal-atl-crowd-alb-prd-1987805329.us-east-1.elb.amazonaws.com}] Atlassian Crowd No Healthy Nod

Incident Report for G2G

Investigating

Atlassian Crowd No Healthy Nodes

Do not reboot the server, otherwise an autoscaling group will terminate it and build a new one!
SSH into 10.248.64.101
sudo su -
systemctl stop crowd
systemctl start crowd

To check the service is running:
systemctl status crowd
https://crowd.aws.dnb.com/crowd

Cherwell_var:ATLCrowdNoHealthyNodesinternal-atl-crowd-alb-prd-1987805329.us-east-1.elb.amazonaws.com

@ecc2@dnb.com @cloudops@dnb.com @ops-team@go2group.com @opsgenie-Go2Group @stroudr@dnb.com @webhook-xMatters-Alerts

hostname:internal-atl-crowd-alb-prd-1987805329.us-east-1.elb.amazonaws.com has been missing data for the last 10m

Metric value: 0.0
Priority : normal
Last Updated : 2020-11-26 01:23:39 +0000

Posted Nov 25, 2020 - 20:26 EST